Returns & Exchanges
All sales are final, however, size exchanges will be honored up to 7 days from when the product was delivered if there is available inventory. Please make sure you review your purchase carefully before submitting a payment. For any questions about returns/exchanges please contact firstname.lastname@example.org
COCOAMATO does not take any responsibility for any customs charges, fees, etc. Customs Charges are different for every country. We have no control over Customs charging taxes and/or fees.
Once you place your order we will email you directly with shipping timeline and details. WE ARE NOT RESPONSIBLE FOR INTERNATIONAL CUSTOMS CHARGES.
Contact email@example.com with any questions regarding product and orders.
I PUT AN OLD OR WRONG ADDRESS WHEN CHECKING OUT, IS THERE ANY WAY YOU CAN UPDATE IT WITH THE RIGHT ONE?
Email firstname.lastname@example.org immediately with your Order #. We cannot reship orders once they are sent out.
I JUST RECEIVED MY ORDER BUT I WAS SENT THE WRONG ORDER, CAN YOU EXCHANGE IT?
All sales are final. In the case, you were sent the incorrect item or a defective item, contact us at email@example.com. If an exchange is permitted, items must be returned unworn, unwashed and with original packaging/tags.
IS COCOAMATO SOLD IN STORES?
COCOAMATO IS NOT AVAILABLE IN STORES.
WHAT COUNTRIES INTERNATIONALLY DO YOU SHIP TO?
If you're on the list, you're on the list.