Returns & Exchanges

RETURN POLICY

All sales are final, however, size exchanges will be honored up to 7 days from when the product was delivered if there is available inventory. Please make sure you review your purchase carefully before submitting a payment. For any questions about returns/exchanges please contact callme@cocoamato.com

CUSTOMS
COCOAMATO does not take any responsibility for any customs charges, fees, etc. Customs Charges are different for every country. We have no control over Customs charging taxes and/or fees.

SHIPPING
Once you place your order we will email you directly with shipping timeline and details. WE ARE NOT RESPONSIBLE FOR INTERNATIONAL CUSTOMS CHARGES.

CONTACT US
Contact callme@cocoamato.com with any questions regarding product and orders.

I PUT AN OLD OR WRONG ADDRESS WHEN CHECKING OUT, IS THERE ANY WAY YOU CAN UPDATE IT WITH THE RIGHT ONE?
Email callme@cocoamato.com immediately with your Order #. We cannot reship orders once they are sent out.

I JUST RECEIVED MY ORDER BUT I WAS SENT THE WRONG ORDER, CAN YOU EXCHANGE IT?
All sales are final. In the case, you were sent the incorrect item or a defective item, contact us at callme@cocoamato.com. If an exchange is permitted, items must be returned unworn, unwashed and with original packaging/tags.

IS COCOAMATO SOLD IN STORES?
COCOAMATO IS NOT AVAILABLE IN STORES.

WHAT COUNTRIES INTERNATIONALLY DO YOU SHIP TO?
If you're on the list, you're on the list.